Dear Clients,

We hope this message finds you all well. As many of you may have heard, there was a recent outage involving Microsoft and CrowdStrike, which caused disruptions across various sectors. This incident was due to a faulty code update from CrowdStrike affecting Windows systems globally.

We want to reassure you that this outage has had a minimal impact on our operations. Only one of the many software systems used in our office has been affected but is not affecting our daily running of operations.

Your data security and our operational integrity remain our top priorities. Our systems are robust and continuously monitored to prevent any disruptions. Please rest assured that our services to you remain uninterrupted and secure.

Thank you for your continued trust in us. If you have any questions or concerns, please reach out.

Kindly,

Karla White

Vice- President of Waterstone Financial